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Return Policy PDF Print E-mail
Written by Administrator   
Thursday, 09 April 2009 07:36

We think you'll agree that Bluesense Ltd has the one of best return policy in Cyprus.

    * You have 15 days from the date of invoice to return the merchandise for full refund.
    * Then, we give another 30 days (45 days from the date of invoice) to return for store credit.

Inspect the equipment when it arrives, and if you're not fully satisfied you can return it for a full refund (less the shipping charge, for items which we offer free shipping the original shipping savings associated with the returned item(s) will be deducted), as long as you haven't used it. We won't even ask why you've changed your mind.

You'll need the original manufacturers labeled packaging with all materials, manuals and blank warranty cards.
Books, CD’s, DVD’s and Video Tapes may not be returned (due to copyright laws). Sorry.

Simply email RMA Department ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it )  and ask for an RMA number (Return Merchandise Authorization). You will then receive an e-mail with the authorization number for the return and an RMA form, fill out the form, package the items securely and include the RMA form along with a copy of the original invoice, and send it prepaid and insured to:

Bluesense Ltd

In fairness, we will expect you to pay the shipping and handling charges, and we will pay the replacement-shipping fee (only Cyprus). No Restocking Fee will apply to any return meeting the requirements. 

No packages will be accepted without an R.M.A. number on the outside of the box.

Merchandise returned without authorization or in used condition or not in its original packaging will be refused, and the carrier will charge you freight in both directions.

Last Updated on Thursday, 09 April 2009 07:46

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